Welcome to https://bangkoksure.net/! We are dedicated to providing a unique selection of high-quality rescue tools designed for safety and reliability. Please review our sales policy to understand our practices and ensure a smooth shopping experience.

All orders are processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information. Please note that each rescue tool is carefully inspected, which may result in slight variations in finish and packaging.

We offer shipping services both domestically and internationally through trusted carriers. Shipping costs will be calculated at checkout based on your location and selected shipping method.

Domestic Shipping: 3-7 business days

International Shipping: 7-21 business days (customs fees, duties, and taxes are the responsibility of the customer)

We accept various payment methods, including: Credit and Debit Cards (Visa, MasterCard, American Express)

PayPal. Other online payment options (Apple Pay, Google Pay). All transactions are securely processed, and we do not store any payment information.

Due to the nature of our safety products, we offer a 30-day return policy under the following conditions:

Eligibility for Returns: Items must be in their original condition, unused, and with all tags attached. A valid receipt or proof of purchase is required.

To Initiate a Return:

Contact our customer service at info@bangkoksure.net to request a return authorization. Return the item securely packaged to the address provided by our team.

 Refunds will be processed within 5-7 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the item is defective or incorrect.

If you would like to exchange your tool for a different model or size, please contact us to confirm availability. The customer is responsible for return shipping costs associated with exchanges.

We stand by the quality of our products. If you experience any manufacturing defects within 90 days of purchase, please contact us for a replacement or repair.

Orders may be canceled within 24 hours of placement. After this period, cancellations will not be accepted, and the return process must be followed.

For any inquiries or assistance regarding your order, feel free to reach out to us: